Privacy Policy

Last updated: October 2025

1. Introduction

Densley Developments (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and safeguard any information that you provide to us through our website:
https://densleydevelopments.co.uk

Our contact details are:
🏠 88 Dorset Way, Yate, Bristol, South Gloucestershire
📞 08000 72 76 46
📧 Click here to email us

2. Information We Collect

We only collect the personal information you choose to provide through our website contact form.
This may include:

  • Your name

  • Your email address

  • Your phone number

  • Your message or enquiry details

We do not collect sensitive personal data, payment information, or analytics data.

3. How We Use Your Information

We only use your personal information for the following purposes:

  • To respond to your enquiry.

  • To provide quotes, arrange appointments, or discuss requested services.

  • To maintain records of communication for administrative or legal purposes.

We do not use your information for marketing, newsletters, or third-party advertising.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent – you have given consent by submitting your details via our contact form.

  • Legitimate interests – for responding to enquiries and managing our day-to-day business communications.

  • Legal obligations – if required to comply with UK laws and regulations.

5. Data Sharing

We will never sell or rent your personal data.
Your data may be shared only with:

  • Trusted service providers (such as website hosting or email services), where necessary to operate our website or respond to enquiries.

All such third parties comply with UK data protection standards and only process your data on our instructions.

6. Data Retention

We will keep your contact form submissions and related communication for as long as necessary to deal with your enquiry, typically up to 12 months, unless required for record-keeping or legal compliance.

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have mishandled your data: https://ico.org.uk

To exercise any of these rights, please contact us via phone or using the <a href=”mailto:hello@densleydevelopments.co.uk”>email link</a> above.

8. Security

We take appropriate technical and organisational measures to safeguard your personal data from unauthorised access, disclosure, or loss.
However, please note that no online data transmission is completely secure.

9. External Links

Our website may include links to other websites. We are not responsible for the content or privacy practices of third-party websites.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will appear on this page with an updated date.